Securing 100% of your bond back is primarily about evidence, preparation, and clear communication. Landlords typically withhold bonds for three reasons: unpaid rent/bills, property damage, or insufficient cleaning.
Here is a step-by-step guide to protecting your deposit.
Clarify expectations: Ask specifically if they require professional carpet steam cleaning or specific cleaning standards for items like ovens and range hoods, as these are common sticking points.
2. Cleaning Checklist
Often-Overlooked Spots: Dusting the tops of cupboards, cleaning air vents, light fixtures/shades, exhaust fans, and wiping the inside of window tracks.
Professional Cleaning: If you hire pros, keep the receipt. Many agencies prefer this because they can contact the cleaner directly if they find a missed spot, rather than charging you to bring someone else in.
3. Damage vs. Fair Wear and Tear
Fair Wear and Tear: This is the natural deterioration that occurs from normal, daily living e.g., slight carpet thinning in high-traffic areas, minor scuffs on walls, or fading curtains). You should not be charged for this.
Damage: This is negligence or misuse e.g., large holes in walls from mounting TVs, burns on carpet, broken tiles, or deep pet scratches. Repair these before you leave, preferably using professional services if the damage is significant, to avoid an inflated “deduction fee” from the landlord.
4. Create an Evidence Folder
Photo/Video Walkthrough: On your final day, take high-quality photos or a video of every room, including inside the oven, behind appliances, and the condition of the floors. Compare these to your original entry photos.
Communication Records: Keep all correspondence regarding repairs or issues in writing email or text. If you agreed to any changes during your tenancy, have written proof of the landlord’s approval.
Bills and Receipts: Ensure all rent is paid in full up to the final day and collect no-dues certificates or final utility receipts if applicable.
5. The Handover
Attend the final inspection: If possible, be there in person. If you can’t be there, ask the manager to send you a copy of the final report immediately.
Finalize the Refund Form: Do not leave your bank details blank on the bond refund form. Ensure both you and the landlord/agent sign the form once the inspection is cleared.
Important Note: If your landlord attempts to withhold money for something you believe is “fair wear and tear” or they fail to provide an itemized breakdown of costs, you have the right to dispute the claim through your local rental authority or tenancy tribunal. Always keep your evidence folder for at least 6–12 months after moving out just in case a dispute arises later.
Have you already received a move-out checklist or notice from your property manager, or are you just beginning the planning process? Call House Cleaning Geelong.